Stuff we’ve Delicious tagged- [from liamking81] Website design process diagram JPEG
- [from liamking81] Card sorting: a definitive guide by Boxes and Arrows
- [from liamking81] Excellent intro to objectives, goals, KPIs, dimensions and targets
- [from liamking81] MEDEA - malmo university
- [from liamking81] Web Content Accessibility Guidelines (WCAG) 2.0
- [from liamking81] Stephen Hale on blog evaluation
- [from liamking81] The ´perfect webpage´check list
- [from liamking81] The London Summit: Evaluation of Key Performance Indicators
Articles by Liam
DIY web usability testing
I’m not sure why, but website usability testing is often seen as something beyond the remit or experience of web teams.
Usability testing really can be cheap and easy – you just need to buy your guinea pig lunch. Photo: CanadaGood on Flickr
I simply don’t buy this. I think anyone can run these sessions for nothing [...]
Categories: Evaluation | User experience and design Leave a comment
It’s good to talk… web
When I was in the UK Foreign Office web team, Stephen Hale (now Head of Digital Diplomacy) introduced an informal weekly workshop for the team to get together and mull over all things web.
The regular slot was an open invite and members of the team were encouraged to take turns leading the session with a [...]
Categories: Managing web teams & content owners Tagged: future | group | technology | workshop 1 Comment
What’s the best way to present the web?
In my experience web teams often need to get out and about to explain what they can do for an organisation. And so we should!
But what’s the best way to present our ideas about the web to bosses and colleagues?
Should our approach be any different to presentations from other teams?
I’ve just read a great blog [...]
Taking the bounce out of bounce rates – part #1
Do you know which pages your visitors first see when they come to your website (other than your homepage of course)?
And do you know how many of those lovely visitors actually stick around long enough to do anything?
In my experience many web teams and managers don’t really know the answers to these important questions. And [...]
Categories: Evaluation | User experience and design Tagged: analytics | bounce rate | stats | user journeys Leave a comment
Improving your web content owners: good cop, bad cop
This post looks at ways to change your relationship with under-performing content owners and devolved editors to end the days of outdated, poor quality web content that does more harm than good.
Shifting the balance of power back to the web team
Web teams are commonly seen as little more than publishing teams, a role many web [...]
Categories: Managing web teams & content owners | Web content Tagged: content | devolved editors | working relationship Leave a comment
CMS – how do you pick the right one?
I’ve recently been working on a project to procure a new CMS for a large organisation.
Get all the help you can
A really useful resource has been CMS Watch – these chaps love talking CMS.
They’ve listed the 42 ‘most significant’ CMS vendors around today, from the big boys such as Interwoven to the Open Source options [...]
Categories: Techy stuff | Web content Tagged: cms | cms watch | content management systems Leave a comment
Improving your devolved editors – where to begin?
I’ve worked on several websites that have devolved editors (contributors who aren’t part of the central web team).
In my experience this can be a mixed blessing. What you gain in extra content from subject experts around the organisation you can lose in quality. Maybe you know the feeling.
So many devolved editors, such little time
When I [...]
Categories: Managing web teams & content owners Tagged: content | devolved | editors | tracker Leave a comment
They’re under starter’s orders… and they’re off
Hello. After months of threatening to launch our own blog, we’re finally up and running.
We’re a bunch of web professionals [squad list coming soon] who know a thing or two about running websites. And we think it’s time to share some of our experiences and insights with a wider audience.
“Another blog – just what the [...]
![[from liamking81] Website design process diagram JPEG](http://www.boxesandarrows.com/files/banda/card_sorting_a_definitive_guide/designProcessDiagram.jpg){kind=link}
Take your intranet on the road (or to the canteen)
Tagged: audience | Communication | intranet | research | users
5 Comments